September 28, 2015

Supervised Visitation and Safe Exchange

To Set Up Supervised Visitation or Safe Exchange Services IS EASY as 1, 2, 3:

  1. Please fill out and submit pre-registration Form (below) and pay application fee via Paypal (“Pay Now” button below).
  2. A professional team member will contact you within 24-48 hours to set up an appointment to complete your intake* (please make sure to provide a good email address and phone number).
  3. Next, we will contact the other party to complete their intake and set up a visitation time.

*If someone does not contact you within 48 hours of submitting the preregistration form and/or if you have additional questions or concerns, please don’t hesitate to contact us at  423-790-3747 Ext. 1 for Cleveland or Ext. 2 for Sweetwater (If no answer, please leave a detailed message) OR email info@solomonfamilysolutions.com. We understand how anxious you must be to get visitations started, and we will do our best to get visitation scheduled ASAP.

PLEASE NOTE: We will do our best to support parents/guardians setting up times that will meet their court ordered visitation times (when applicable), however we are sometimes not able to do so right away. We ask that you be patient with us, and understand our services to families and children are very important.

PLEASE NOTE: We do reserve the right to reject any case that we feel SFS will not be able to provide proper security for the child(ren). The safety of the child(ren) is SFS’ first priority.

33-122572623351tz The intake assessment may take up to approximately 45 minutes and will consist of a risk assessment, visitation rules and guidelines, visitation fee agreement, and a release of information.

About Us:

Solomon Family Solutions is a nonprofit organization that was created to assist low to no income parents reunite or maintain a relationship with their children while under the supervision of professional monitors in a safe and comfortable environment.  We are a professional supervised visitation provider with years of experience and expertise working with children, parents, guardians, attorneys, mental health providers, and the court.

Based upon SFS’ risk assessment, SFS may provide supervised visitation services at a parent’s or relative’s home, at a public offsite location such as a park or mall within Bradley County or Monroe County or surrounding communities (additional fees may apply).  SFS is the only program that is open 7 days a week and provides offsite visitation.

Services and Fees: All fees are based on the visiting parent’s income and assigned risk level. An application and  supporting documentation will be required.

ALL FEES ARE DUE AT TIME OF SERVICE.

Intake Assessment and Application Fee (per family):  Because we believe our services are for the benefit of the child(ren), and a valuable service for each parent/guardian, we require both the visiting parent and custodial parent/guardian share in the cost of the one time application/intake fee of $50 (this fee covers all time and costs associated with intake meetings with all parties, risk assessment, and coordination of first visitation).  Each party is to remit $25 with application, unless agreed to otherwise or by court order.

Supervised Visit – Hourly Rate: Income Based plus Risk Level (see rates below).

Safe Exchange – round trip: $40 flat fee (to be split between parties, unless agreed to otherwise or by court order)
(example: drop off on Friday, pick up on Sunday) Exchange to take place at Solomon Family Solutions’ Office.  Additional cost, if exchange is done somewhere other than a SFS office location.  

Visiting Parents Gross Annual Income Less Court Ordered Child Support Supervised Visitation Hourly Fee*

Low to Moderate Risk

High Risk **
$6,000-$36,000 $40 + $15 per hour
$36,001-$70,000 $45 + $20 per hour
$70,001 – $100,000+ $50 + $25 per hour

* Included in the paid supervised visitation fees: all coordination of supervised visitations; trained and professional staff to monitor each visitation and take contemporaneous notes; all correspondence with attorneys and other authorized third parties; professional case management; one written report; and, one court appearance, if testimony is required.

**For those cases deemed to be “high risk,” additional fees will be charged in order to cover the additional costs normally associated with such cases.   The additional fee will cover those cases requiring therapeutic visitation, professional staff to stay in room with visiting parent and children to facilitate appropriate parenting and interaction, additional monitors, and/or security officer.   In certain instances, individual therapy may be required; such services are considered additional and are charged separately at the therapeutic services rates.

By clicking the “Pay Now” button below, I acknowledge that I am paying the nonrefundable supervised visitation intake fee to initiate supervised visitation services.  (Please print out or save receipt of payment to bring with you to intake appointment).


Supervised Visitation App Fee or Safe Exchange Fee



Application Fee may be waived upon written request to SFS with supporting documentation and accepted at the discretion of SFS management. 

Solomon Family Solutions offers reduced service fees for those that qualify.  Additional application, documentation, management approval are required.